Outlook Express Courtesy Instructions

Our normal business hours are Monday - Friday 9am - 5pm EST.

If you have a true business emergency related to your website after our normal business hours; please email urgent@legendwebworks.com.

OUTLOOK EXPRESS (POP3 & SMTP OVER SSL)

To configure Outlook Express to send and receive email using our servers using POP3 and SMTP over SSL/TLS, please follow the steps below. Please replace:

Attention user@example.com with your email address
example.com with your domain name
your_server.com with your server's host name 

 

1. Open Outlook Express.

2. Choose "Tools" -> "Accounts".

Tools -> Accounts

3. Choose "Mail" -> "Add" -> "Mail".

Internet Accounts

4. In the "Display Name" field you should enter the name which you would like to appear on the messages you send. 

Click on the "Next" button.

Internet Connection Wizard

5. Enter your e-mail address user@example.com in the "E-mail address" field. 

Click on the "Next" button.

Internet Connection Wizard

6. Set the type of the incoming mail server to POP3.
For incoming and outgoing mail servers you should use mail.your_server.com

Click on the "Next" button.

Internet Connection Wizard

7. Enter user@example.com in the "Account Name" field. In the "Password" field you need to enter the current password for this particular mailbox.

Make sure that you leave the "Log on using Secure Password Authentication" (SPA) option unchecked.

Click on the "Next" button.

Internet Connection Wizard

8. Click on "Finish".

Internet Connection Wizard

9. Select the account you have just created and click on "Properties". 

Internet Accounts

10. Click on "Servers" and check the "My server requires authentication" option. 

mail.your_server.com Properties

11. Click on the "Advanced" tab and set the "Outgoing mail (SMTP)" port to 587.

"This server requires a secure connection (SSL)" options under "Outgoing mail (SMTP)" and "Incoming mail (POP3)" need to be checked.

Click on "OK".

mail.your_server.com Properties

OUTLOOK EXPRESS (IMAP & SMTP OVER SSL)

To configure Outlook Express to send and receive email using our servers using IMAP and SMTP over SSL/TLS, please follow the steps below. Please replace:

Attention user@example.com with your email address
example.com with your domain name
your_server.com with your server's host name

 

1. Open Outlook Express.

2. Choose "Tools" -> "Accounts".

Tools->Accounts

3. Choose "Mail" -> "Add" -> "Mail".

Internet Accounts

4. In the "Display Name" field you should enter the name you would like to appear on the messages you send. 

Click on the "Next" button.

Internet Connection Wizard

5. Enter your e-mail address user@example.com in the "E-mail address" field. 

Click on the "Next" button.

Internet Connection Wizard

6. Set the type of the incoming mail server to IMAP.
For incoming and outgoing mail servers you should use mail.your_server.com

Click on the "Next" button.

Internet Connection Wizard

7. Enter user@example.com in the "Account Name" field. In the "Password" field you need to enter the current password for this particular mailbox.
Make sure that you leave the "Log on using Secure Password Authentication" (SPA) option unchecked.

Click on the "Next" button.

Internet Connection Wizard

8. Click on "Finish".

Internet Connection Wizard

9. Select the account you have just created and click on "Properties".

Internet Accounts 

10. Click on "Servers" and check the "My server requires authentication" option.

mail.your_server.com Properties

11. Click on the "Advanced" tab and set the "Outgoing mail (SMTP)" port to 587.

"This server requires a secure connection (SSL)" options under "Outgoing mail (SMTP)" and "Incoming mail (IMAP)" need to be checked.

mail.your_server.com Properties

12. Click on "IMAP" and enter the following value in the "Root folder path" text area: 
INBOX
Be sure to enter this value in capital letters. 
Enter "Sent" in the "Sent Items path:" field and "Drafts" in the "Drafts path:" field.

Click on "OK".

mail.example.com Properties

13. Click on "Close". 

Internet Accounts

14. You will be prompted to download folders from the mail server you just added. 
Click on "Yes" and once the folders show up, click on "OK".

Final Step

Legend Web Works provides cloud based email (webmail). 

We are not an IT Company and not qualified to set up or troubleshoot your third party software settings or functionality. Please work with the person in charge of IT for your company to configure your devices properly.